Refund policy

Return Policy

Effective Date: December 1, 2023

1. Damage and Defects:

  • We take pride in the quality of our products. In the unlikely event that you receive a damaged or defective item, please contact us within 7 days of receiving your order.

2. Proof of Damage:

  • To initiate a return, you must provide clear photographic evidence of the damage or defect.

3. Refund Process:

  • Refunds for damaged or defective items will be processed once the damage is confirmed.

4. Return Authorization:

  • All returns must be authorized by us before being shipped back.
  • Unauthorized returns will not be accepted.

5. Return Window:

  • Returns for damaged items must be initiated within 7 days of receiving your order.

6. Non-Returnable Items:

  • Except for damaged or defective items, we do not accept returns.

7. Contact Information:

  • If you have any questions or concerns about your order or our return policy, please contact us at:

By placing an order with us, you agree to the terms outlined in this Return Policy.